SUPPORT & MAINTENANCE
Some of the trainings offered by us are:
- We provide 24x7 L1, L2 and L3 support services. Our team of experts ensure the lowest resolution time and issue resolution way within the SLA limits.
- Our monitoring teams ensure to find majority of the issues proactively, which significantly reduces the actual number of issues occurring in the production environment
- Our internal training programs ensure that the support engineers are trained well on the domain and solution being supported. This enhances the support quality significantly.